The owner of the website e-residency.com is E-residency.com Inc.. (the company is based at 710-5455 De Gaspe Ave, Montreal, QC H2T 3B2, Canada). By accepting the Terms & Conditions, this “Agreement” is entered into between website user, herein referred to as the “Client” and the owner of the website , herein referred to as the “Service Provider”. Client and Service Provider also individually referred to as a “Party” and collectively referred to as the “Parties”.Anyone who registers and applies for any services offered on e-residency.com through the website is to be considered aware of the terms and conditions of use and processing of personal data and therefore accepts them.
In this Agreement, the following terms will have the indicated meaning:
Platform – means the website on which the Service is available. It is owned, controlled, managed, maintained and/or hosted by e-residency.com
2.1. Service Provider will provide the services (the “Services”) as defined and described in Paragraph2.2. Service Provider commits to maintain regular communication with the client throughout the duration of the Agreement.
The Client hereby appoints the Service Provider to represent his/her interests and interests of his/her family members and to undertake the necessary actions on Client’s behalf in Client’s application for the acquisition of NIF (Número de Identificação Fiscal). The scope of work is as follows:
The Client hereby appoints the Service Provider to represent his/her interests and interests of his/her family members and to undertake the necessary actions on Client’s behalf in Client’s application for the acquisition of NISS (Número de Identificação da Segurança Social). The scope of work is as follows:
The Client hereby appoints the Service Provider to represent his/her interests and interests of his/her family members and to undertake the necessary actions on Client’s behalf in Client’s application for the open bank account. The scope of work is as follows:
Current bank account turnaround time: 3-4 weeks, but may take more.
Our turnaround time is an estimate since there are things outside of our control (e.g. international customs, shipping times, and bank compliance). We cannot guarantee that your bank account will be opened by a certain date.
e-residency.com is not a bank and can't guarantee your account opening.
4.4.1. The Initial Scope of the Agreement is for the Service Provider to provide the Client with consultancy services for the establishment of its limited liability Company in Portugal, namely by assisting in the incorporation of the Company, up to its registration with social security and other competent authorities as follows:
4.2.2. The Monthly Scope of the Agreement is for the Service Provider to provide the Client with consultancy services for the management of its company in Portugal, namely by providing the following set of monthly services:
5.1. Agreement Duration: From the Start Date until cancellation with prior notice from Client by sending an official notice to the Company via email 1 month prior to the termination of this Agreement. All obligations of the Parties, including payment obligations for the Services, which have already been provided up to the date of termination of the Contract, must be performed in full.
5.2. Charges for Services: In consideration of the performance of the Services, the Client will pay the Service Provider the charges (the “Charges”) plus any applicable taxes and duties.
5.3. Provider is released from liability for any failure or delay in the performance of the obligations considering all services in case of renouncement by compliance department, relevant institution.
5.4. Service provider is not obligated to make refund (the “Services”) as defined and described in Paragraph
5.5.Refund is guaranteed in case:
5.5.1.The service was not provided or the relevant documents were not provided to the clients within 14 days
5.5.2. The client requested a refund and was notified about it through the official communication channels (email or WhatsApp)
5.6. Service provider makes a refund only to the same card as the client used for the application.
Each Party represents and warrants that as of the Effective Date:
The Parties will comply with all compulsorily applicable laws, regulations and other governmental requirements in performing their obligations under the Agreement.
8.1. Client and Service Provider agree not to disclose to third parties information in connection with costs, expenses, ways of doing business or techniques, nor any other information or document received from the other party identified in writing as confidential or as exclusive property, or otherwise received under circumstances in which the recipient would reasonably apprehend such information to be in which the recipient would reasonably apprehend such information to be confidential, except to persons, attorneys, employees, auditors, consultants, agents, subcontractors or other persons, with whom they have a confidential relationship or agreement (collectively, “Representatives”).
8.2. Client and Service Provider shall each be responsible for any breach of the provisions of this Section by any of its respective Representatives. Subject to the preceding, under no circumstances may confidential information or documents be disclosed to a third party, affiliate or person who is or is liable to be a competitor of the other Party. During the term of this Agreement and for a period of two (2) years after the expiry or early termination of this Agreement, each Party shall take all reasonable precautionary measures possible in order to avoid disclosure of said confidential or proprietary information to third parties
9.1. The Parties are released from liability for any failure or delay in the performance of the obligations arising herein, where such failure or delay arises out of or is caused directly or indirectly by circumstances beyond Parties’ reasonable control (including, but not limited to Acts of God, earthquakes, volcano, eruptions, fires, floods, wars, civil or military disturbances, sabotage, terrorism, epidemics, riots, interruptions, loss or malfunctions of utilities, computers (hardware or software) or communication services, DDoS attacks. accidents, labour disputes, acts of any civil or military authority or governmental actions) provided however that the Parties shall use its best endeavours to resume performance as soon as reasonably possible.
9.2. In case such circumstances occur, the Party shall notify the other Party within 10 days.
9.3. If force majeure circumstances continue to remain in place for more than 60 days, each Party has a right to terminate the Agreement unilaterally.
10.1. All disputes related to the conclusion, interpretation, execution and termination, shall be resolved by the Parties by negotiations.
10.2. This Agreement shall be governed exclusively by the laws of Portugal
10.3. In the case of unresolved disputes using the complaint procedure, as well as in the case of non-response to the claim within the term specified in this Agreement, any dispute, controversy or claim arising out of or in connection with this Agreement are resolved by court for Commercial Arbitration in Faro.
11.1. By using the Platform, the Customer consents to the Terms of Services.
11.2. The owner of the Website reserves the right to involve third parties to provide the Customer with the services described in the Terms of Services.
11.3. e-residency.com (the owner of the website) reserves the right to modify the Terms of Services in whole or in part at any time. Such changes will be communicated to the Customer by e-mail or a notice on the Website.
